In-home appliance repair · Richardson, TX
Not a call center. Not a dispatcher. Not a lead broker who sells your number to three strangers. You call North Dallas Appliance Repair and you get Scott Glover, who has been fixing appliances in Richardson since 1993.
Exact price before any work begins — and we get your approval first.
You get the total cost of the repair before we begin, and we get your approval before we touch anything.
Brand new parts from the manufacturer every time — never second hand — and they carry the manufacturer's warranty.
You get an appointment window and a courtesy call thirty minutes before the technician is on the way.
We tell you the name of the repairman coming to your home before he gets there. Licensed and insured.
Start here
Over 40 years of combined experience across every major household appliance. Same-day service in most cases — call before noon and there's a good chance it's fixed today.
Also: dryer vent cleaning, appliance parts pickup & delivery, and a small stock of gently used washers, dryers and refrigerators for sale in Richardson.
Brands
Most shops pick a lane. We work on high-end built-ins and on the machine in the garage that just needs to last another few years.
Built-in Sub-Zero not staying cold? Seal system work is the expensive one, so we take $125 off it. Mention this when you call.
Read this before you call anyone
Appliance repair attracts a certain kind of operator. Here is what Scott tells people to watch for — including when they end up calling somebody else.
No. Contrary to what you may be told. Anyone who offers you a "free service call with repair" is still going to charge you a service call fee if they can't fix your machine. The key words to note are "with repair."
It may not be who you were trying to call. A lot of numbers route to a booking service that sells your job on. Make sure you choose someone who's been around a while — we've been here since 1993.
We'll give you the exact cost for all repairs before we begin any work on your appliance, and we get your approval to do the work up front. No discovery halfway through.
Everyone deserves to know that their home and family are protected. We make sure you know exactly who is coming to repair your machine and when they'll be there.
Not second hand parts. We use brand new parts from the manufacturer every time, and those parts come with a manufacturer's warranty, so the repair lasts.
If a company wants to charge you before they've even looked at your machine — run. No reputable company should or would do that. They might not even show up.
Most new kitchen appliance installation involves cutting granite, shelving, cabinets or drywall, which we prefer to leave to the stonemasons and carpenters. In some cases we can. We do install washers, dryers, dishwashers, refrigerators, garbage disposals, freestanding ice makers and microwaves — call Scott and ask about your situation.
Who shows up
North Dallas Appliance Repair started in 1993 as Scott's Maytag Home Appliance Center, a storefront on Town East Boulevard in Mesquite. Seven years later Scott closed the store to work in people's homes instead. The phone number never changed.
Scott has been in the appliance business since the eighties. He grew up in Shreveport, went to LSU, and started out selling appliances for Shreveport Refrigeration. He moved to Dallas as a sales manager for Circuit City and then Ed Kellum and Son before opening his own store in Mesquite in 1993.
After a seven-year run he closed the storefront to concentrate on the repair side, and he has been running it out of Richardson ever since. To this day he is the one who answers every call.
Bobby has been repairing appliances for over twenty years. He grew up in Dallas and raised four boys in the same house in Balch Springs, where he still lives. He's an avid outdoorsman and spends what free time he has on the lakes and in the woods.
When it comes to a natural ability to fix things, no one is better. He's licensed and insured to work on all major manufacturers' appliances, and he and Scott have been working together for twelve years and counting.
What customers say
“Very prompt service. Due to an opening in his schedule, we were able to have our dryer repaired in less than 6 hours from the time we called. Both the owner and technician were knowledgeable and professional. Very courteous.”Rockwall, TX · 4.83
“I got a phone call immediately and they were able to schedule the appointment the very next day. On time, service complete and fair pricing!!! I would definitely recommend them and I would use them again!”Plano, TX · 5.0
“These guys were very friendly and responsive. Bobby was onsite, very nice, and was in and out quickly. Very competent, I would definitely recommend.”Dallas, TX · 5.0
“Jamie was knowledge, prompt, and very nice to work with. He was honest and above reproach. Based on his expertise and findings we had to buy a new unit. I do appreciate the way he dealt with us.”Irving, TX · 4.67
“Even though it was bad news, it was quick, affordable and reliable!”Wylie, TX · 5.0
“Quick on the mark, on time, and got the job done right away. Scott was very pleasant to deal with as was his employee that did the dish washing machine latch repair.”Garland, TX · 5.0
Ratings and review text as published on HomeAdvisor.
Service area
If you're just outside the list, call anyway — it's usually fine.
Request a call
The fastest way to get on the schedule is the phone — but if it's after hours, leave your details and you'll get a call back.
972-613-2500104 N Weatherred Dr, Richardson, TX 75080
Second line, in use since 1993: 972-680-8870